Divas and other not-so-nice people actually enjoy the attention they get by being vague. They like to think of themselves as the “Main Source of Wisdom,” and they enjoy forcing others to ask them a lot of questions. It’s narcissistic and rude.

So that’s requirement number one. It’s worthwhile to take those few extra minutes to provide the full instruction set, for every assignment.

Pay attention to the vibe of the team. The other thing that matters is the attention you pay to the environment you have created for your team. One lazy or vindictive person can poison the daily experience for all. And unfortunately, you will be the last to know. So you really have to keep your eyes open and move swiftly when you discover the problem. You don’t want to lose great people because of one bad apple. Anyone who is good at any aspect of digital marketing can easily find employment somewhere else. Fortunately, they will stay a long time wherever they are cared for.