16 Pro Tips for Running a Successful Business
7. Refine your sales process.
Perfect your sales process and scale your efforts with the right team and software to get more done with less.
Instead of disparate platforms, spreadsheets, and email tools, condense your sales process into one distinct CRM and sales platform. By leveraging a combination of the right sales tools, you can save hours of time every week and you could increase your close rate by 28%.
The right tools make you better able to meet and exceed customer expectations. For example, HubSpot research indicates that 82% of customers rate an “immediate” response as important or very important when they have a marketing or sales question, and 90% expect an instant reaction in the case of customer service questions.