In a Wednesday weblog post, Zoom stated that it takes safety considerations “extremely seriously” and is working to handle them. As well as, a Zoom consultant stated in an e-mail that the corporate is upset about experiences of harassment on Zoom and has sought to coach customers about defending conferences.

Zoom additionally apologized, in another blog, for “the confusion we have caused by incorrectly suggesting that Zoom meetings were capable of using end-to-end encryption.” Whereas the corporate strives to make use of encryption in as many situations as potential, “we recognize that there is a discrepancy between the commonly accepted definition of end-to-end encryption and how we were using it.”