Weekly webinars

Yuan held the primary of Zoom’s promised weekly webinars, accessible on the company’s YouTube channel, emphasizing the surge of customers working from dwelling because of the COVID-19 pandemic “far surpassed anything we expected.”

Yuan mentioned that previous to the surge, each day peak use of the product amounted to round 10 million customers however that it now quantities to greater than 200 million. Yuan additionally detailed the corporate’s errors throughout the surge: Zoom’s consumer-going through security options aren’t pleasant sufficient for the common consumer, and enterprise-centered instruments like its attention-tracking feature do not make sense for privateness-minded common shoppers.