Your online personality must always be professional but it can also be more relaxed on social media sites. Social media update responsibility can be taken on by one or it could be a whole-staff duty. 

Great customer care through social media stories travel extremely fast on the internet, crossing social media platforms and reaching huge numbers of people. 

Post topics related to the day’s work, particularly difficult jobs or any offers or discount codes available. Regular updates get your business seen by more people online. Ask for recommendations, and encourage opt-in for email and text messages.