Use Web Chat On Your Site
One of the most important features of a great business website is web chat. Having a customer service agent available to immediately respond to questions shows a commitment to great customer service and increases customer satisfaction levels. Most people prefer web chat over any other communication method for problem solving.

Try Webchat In Your Plumbing Business

A member of your service team can do the following with webchat:

Immediately interact with and welcome a customer Engage with the client and create a personal rapport Point them in the direction of information Answer simple questions in real time Share videos and links relevant to the customer Create appointments Offer expert advice Ask for an online review Increase your conversion rate
Having webchat increases your chance of connecting with- and keeping – new customers.